Manage Events
Change Tickets / Process a Partial Refund
From the event Dashboard, click on Manage next to the registration, then click on Edit Registration / Partial Refund. Here you can edit the registration information as well as change ticket quantities. As the admin, you can edit the sub-total and tax ...
Cancel a Registration (With or Without a Refund)
From the event Dashboard, click the Manage link on the registration line If the member paid online with a credit or debit card, click on Void & Issue Refund if a refund should be provided. We will process a refund for the full amount through your ...
Email Reminders and Updates to Registrants
From the event, click on the Email tab, from there you can create an email that can be sent to everyone, just primary registrants or only those who checked in at the event. With the “Email checked-in attendees only” option selected, organizers can ...
Check In Attendees With a QR Code
Initial Setup Add the QR Code Tag to Event Registration Confirmation Emails To begin, you will need to provide the QR code to your event registrants with the event confirmation email. From the event’s Advanced settings tab, add the [qec] tag to the ...
Check in Event Attendees Manually
You can use the event Dashboard to check in registrants. From the Event List or Event Calendar, click on the event, then click on the Dashboard tab. Then click on the box under Chk In next to the registrant’s name to check them in. If the registrant ...
Cancel an Event
Prior to cancelling the event, you may want to alert your attendees as to your reason for cancelling. You can go to the event’s Email tab to send a message to them. If the event does not have any paid registrations, go to the event Dashboard and ...
