Account & Administrators
Admin login information
Admins can login or request a password from our Admin Login page. If you are adding an admin who is also a member, their admin account will be completely separate from their member account. Since an admin account is not linked in any way to a member ...
Add a secondary admin
Secondary admins can only be added by the primary admin on the account. The primary admin will be able to restrict access to different parts of the system for each secondary admin they add. Note that even if a secondary admin has been given full ...
How to change the primary admin on the account
Anyone who can login using the main email address on the account has Primary Admin access. If you are able to login using the main email address on the account, then you can change the email address on the account to essentially change who has ...
How the primary admin’s email address is used
Reply-to email address – The primary admin’s email address is used as the main email address on the account. It will be the Reply to: email address on all automatic emails members receive (e.g., welcome emails, payment receipts, renewal notices). ...
Things only the primary admin can do
Add new folders and forms. Add other admins (on plans 300 and above). Add or update billing information for the account. Suspend, cancel, or delete the account. Change the main email address on the account, which will effectively transfer their role ...
How to tell if you are a primary or secondary admin
Step 1: Login to MembershipWorks Login to your MembershipWorks admin account. Step 2: Organization Settings Go to MembershipWorks > Organization Settings If you see an Organization name field that you are able to change (as shown below), you are ...
