Anyone who can login using the main email address on the account has Primary Admin access. If you are able to login using the main email address on the account, then you can change the email address on the account to essentially change who has Primary Admin access.

We strongly recommend making the main email address on the account one that uses a domain name that your organization controls. For example, if your organization’s website is mydomain.com, we recommend creating an email address such as members@mydomain.com to use for this purpose.

In this case, when you want to change the primary admin, you will only need to change the access to the email and you will not need to make any changes in MembershipWorks.

After logging in with the main email address on the account, you can follow the steps below to change it, if needed.

Step 1: Login as Primary Admin

Go to MembershipWorks > Organization Settings.

Step 2: Change Admin Email Address 

Change the email address in the Email field on the right.

Step 3: Save 

Click Save & Continue at the bottom of the page.