Void a Form Checkout

Void a Form Checkout

This situation applies when you would like to void a form submission that did not include a payment. 

Step 1: Access Form 

Go to MembershipWorks > Forms Carts Donations and click on the applicable form on the right.

Step 2: Locate Record to Void 

Click Manage to the right of the user's name.

Step 3: Void Record 

Select Void in the pop-up menu.

Step 4: Confirm Void 

Click the Confirm button in the pop-up window to confirm.

Info
After voiding the submission, it will display on the form's dashboard and will be marked Voided. You can click the Hide Voided link at the top to hide voided submissions. If you want to export the form dashboard report and do not want to include the voided entries, you should click the Hide Voided link before exporting.
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