Sell Cart Items with Event Registrations
The Ticket Questions / Sessions / Add-Ons
feature will make it easy for your members to purchase items (eg.
t-shirts) when registering for an event. You can offer several options
and include their selection in the event registration confirmation
email.
Where to Setup Event Add-Ons
- Go to the Ticketing tab of the event.
- Click on an existing ticket or add a new ticket.
- Click the Questions / Sessions / Add-On link at the top of the box.
- Click + Add Question / Session / Add-On Per Ticket.
- Next to Type, select Select a Session / Add-On from the drop down.
How to Setup Your Items
- Continuing from step 5 above, click the Setup Session / Add-Ons link next to Choices.
- Click + Add Session / Add-On in the pop-up window.

- Next to Session/add-on name, enter the item name.

- Next to Quantity Available, enter the number of items that you have available for purchase. Leave this field blank if it should be unlimited.
- Next to Price, enter the item's price.
- Next to Payment category, select Classify as cart from the drop down.
- If
you need to override the default tax rate you can set the percentage
next to Override tax rate. For example if you are charging a tax for the
tickets but the item is tax free you can set Override tax rate to
“0”.
- If you’d like to allow discount codes you can enable that
feature and then select the discount codes that you will accept for this
item. Enabled discount codes will display with a green background.
- Click Save.
- Repeat these steps for each item you would like to offer.
- Click Close to close the pop-up window when complete.
Once
all of your items are created you can add a Select a Session / Add-On question and offer the items as options for the question.
- Next to Description, add your question.

- Next to Required, select No from the drop down if you want the item selection to be optional or select Yes if selecting an item is required.
- Next to Choices, check the boxes next to the items that you want to offer.
- Click OK.
- Click Save if you do not need to make more changes to the ticket.
How to Create a List of Cart Purchases from the Event
- Click the Dashboard link at the top of the event.
- Click the Export CSV button.
- Under Registration data to include, uncheck the box next to Primary registration information.
- Under Export only registrations with these sessions, select the items that you would like to include in the export list.
- Click Export.
Event Confirmation Email
Selling
a cart item when attendees register for an event does not trigger a
separate cart receipt. If there is special information you need to
include in the receipt you should add it to the event confirmation
email.
The [itemtable] tag can be used in the Event Confirmation Email in the Advanced tab to
provide a break down of the event registration charges by ticket and
item. In the example below 2 member tickets were purchased along with 1
medium and 1 small t-shirt.
To have the confirmation email include all the information associated with each ticket you can use the tag [tqn].
FAQs
- Items are set up separately on each event.
- The
discount code is applied to each item included in the registration. For
example if you set up a $10 discount code for a t-shirt and someone
registers for 3 tickets and chooses a t-shirt for each ticket, the
discount code will apply to all 3 t-shirts for a total discount of $30.