Process a Form Refund

Process a Form Refund

Step 1: Open Form 

Go to MembershipWorks > Forms Carts Donations and click on the applicable form on the right.

Step 2: Locate and Manage Record 

Click Manage to the right of the user's name.

Step 3: Void and Refund Record 

Select Void & Refund in the pop-up menu.

Step 4: Confirm 

Click the Confirm button in the pop-up window to confirm.

Step 5: Refund Receipt 

An email notification will be sent to the user letting them know that the transaction has been refunded. If the user paid online with a credit card, they will be refunded on the same credit card.
    MW Admin Login

      Get Support Along the Way

      Schedule a free screen share training session where we can help you get started and/or answer your questions.

      Send your questions to
      info@membershipworks.com Most questions are generally answered within one business day. Developer questions require more response time.

      Have a quick question? Anyone on your team may call our support line at (469) 804-0871. Customer service hours are Mon-Fri 10 am-6 pm US Central Time.