To locate and edit the membership refund receipt:
Go to MembershipWorks > Customization > Emails.
Under Template on the right, select Membership form/renewal refund receipt from the dropdown.
The email template will display below this. Edit the Email subject and Email message as needed.
Click the Tags link located below the email template box to view the tags that can be added to customize the receipt. For example, if you would like to add a table that displays the refund details as line items, you can add the [itemtable] tag. If you would like to add the member’s account name, you can add the [nam] tag.
Click the Save Template button on the left when complete.