Form Receipt Email

Form Receipt Email

The main email receipt that is sent to users who complete and submit a form can be found under the form’s Settings tab. This email template is blank by default, however if you add an email message to this template, it will be sent to users after they submit the form.

Step by Step Instructions

  1. Go to MembershipWorks > Forms Carts Donations and click on a form on the right.
  2. Click the Settings tab at the top.
  3. Go to the box titled Email Receipt.
  4. Enter what you would like the email subject line to say under Subject line for email and enter the email message in the box under Message for email. Click the Tags link in the toolbar to view and insert tags into the email template.
  5. Click Save when complete.

Item Specific Form Receipt Email

If you have added multiple items in the form and would like a different email receipt sent based on which items the user selected, you should leave the form email receipt under the Settings tab blank and customize the Item specific form receipt email template instead. If you add an email message in both the settings Email Receipt and the Item specific email receipt templates, users will receive two email receipts which may be confusing.