Event Registration Payment Due Email
The payment due email is automatically sent when the following actions occur:
- An admin has added the user’s registration and selected Mark as payment owed in the payment field.
- The option Allow offline payment is enabled under the event’s Advanced tab and the user has selected to pay offline.
Note that it is not possible to link an invoice to an event registration, however the payment due email serves as a reminder of the payment due in lieu of an invoice and can include payment instructions.
There is
not a default email message in this template as there is in many of our
other templates. This means that if you allow offline payments for
events and you want registrants who do not pay by credit card to receive
a payment due email, you will need to add an email message to this
template in advance.
Step by Step Instructions
Go to MembershipWorks > Customization > Emails.
Under Template on the right, select Event registration payment due email from the dropdown.
Add or edit the email subject and message as needed. Click the Tags link below the email message box to customize the email. For example, adding the [due] tag will insert the payment due amount in the email.
- Click Save Template on the left when complete.
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