Auto Recurring Renewal Payment Action Required Notification

Auto Recurring Renewal Payment Action Required Notification

This email is triggered only in specific cases where 3D Secure Payment verification is required to process an auto recurring payment. At this time this only applies to European credit cards as 3D Secure Payment may be required by the banks there.

Step by Step Instructions

  1. Go to MembershipWorks > Customization > Emails.
  2. Under Template on the right, select Auto recurring renewal payment action required notification from the drop down.
  3. The email template will display below this. Edit the Email subject and Email message as needed.
  4. Click the Tags link in the toolbar to view the tags that can be added to customize the receipt. Note that the [url] tag is inserted by default. It will be populated with a specifically generated URL from Stripe, so the user will be directed to that URL (which is on Stripe) to verify their card. For this reason, if you are customizing this email you should not remove the [url] tag.
  5. Click the Save Template button on the left when complete.
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