Auto Recurring Payment Failed Notice
If
you have added an automatic recurring billing option, this email will
be automatically sent to members if their automatic payment has failed.
This could happen for a variety of reasons such as the member’s card has
expired or changed.
Step by Step Instructions
To locate and edit this email template:
Go to MembershipWorks > Customization > Emails.
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Under Template on the right, select Auto recurring renewal payment failed notice from the dropdown.
The email template will display below this. Edit the Email subject and Email message as needed.
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Click the Save Template button on the left when complete.
Click the Tags link located below the email template box to view the tags that can be added to customize the receipt. For example, if you would like to add the member’s account name, you can add the [nam] tag.
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